Unfortunately due to us being a small business we are unable to accept returns for any reason however if you change your mind about the purchase and you have not yet received confirmation that your order has been shipped then we will be able to cancel your order and you will receive a full refund. If your item arrives damaged or broken it is essential that you contact us within 21 days of the order being placed and we can discuss options to resolve the issue, if you are contacting us in regards to this you must contact us by email (aphroditesappleshop@gmail.com) and reference your order number and provide images of the damaged product! By purchasing from us you are agreeing to our returns policy and therefore we cannot be expected to make any exceptions to this policy. Thank you for understanding!